Reference

How we handle your account information

We collect what we need to run your account, process your bKash, Nagad and Rocket transactions, and keep the lobby secure. This policy explains what we gather, how we use it, and the choices you have.

Account data for verificationPayment details for bKash, Nagad, RocketSession logs for securityCookie preferences you control

Browse Lobby Read FAQ

DATA PRACTICES

How we protect and manage your information

We built account security around the mobile-wallet flow Bangladesh players use every day. Your bKash, Nagad and Rocket payment details pass through encrypted channels, session tokens expire after inactivity, and withdrawal requests trigger an OTP to your registered mobile number. Here is how each layer works.

Encryption and Transport All data moving between your device and our servers travels over SSL. Payment instructions to bKash, Nagad and Rocket processors use tokenised references so your wallet PIN never reaches our database. Session cookies are marked secure and httpOnly.

Cookies and Tracking We use session cookies to keep you logged in, preference cookies to remember your language choice, and analytics cookies to measure lobby traffic. You can disable non-essential cookies in account settings; doing so may limit features like session persistence across devices.

Data Retention and Deletion Active account records stay in our system while your account is open. If you request closure, we anonymise personal identifiers after the retention period required for financial reconciliation in eligible regions. Transaction logs for bKash, Nagad and Rocket are kept as required by payment-processor agreements.

Your Rights and Requests You can ask for a copy of the data we hold, request corrections, or submit a deletion request through account settings or by contacting support. We verify your identity with your registered mobile number and process most requests within two business days.

CONTACT PATHS

How to reach us about privacy questions

If you have questions about what data we hold, want to update your details, or need to request deletion, reach us through any of these channels. Our support team will verify your identity using your registered mobile number before discussing account information.

Live Chat Open the chat widget in the lobby footer and ask for the data-privacy team. Available when you are logged in. We will ask you to confirm your registered mobile number before pulling up your record.

Email Support Send your request to the support address listed in account settings. Include your registered mobile number and a brief description of what you need. We aim to respond within two business days for privacy enquiries.

Account Settings Log in and visit the privacy section under account settings to download a copy of your data, update communication preferences, or submit a deletion request. Changes take effect within one business day.

What this privacy policy covers

b66 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy applies to b66 and describes how we collect, store and protect personal information when you open an account, deposit via bKash, Nagad or Rocket, play games, contact support or browse the lobby. We gather account registration details including your name, mobile number and

1
payment identifiers to verify your identity and process transactions. Session data such as login timestamps, device type and IP address helps us detect unusual activity and keep your account secure. We log payment instructions to reconcile deposits and withdrawals but we never store your bKash, Nagad
2
or Rocket PIN or full account credentials. Cookie and tracking files remember your language preference, session state and responsible-gaming limits you set in account settings. We share data only with payment processors to clear your transactions, with game studios to load your session balance, and with
3
our security vendor to monitor for fraud. We do not sell your information to third parties for marketing. Data retention follows industry practice: active account records stay accessible while your account is open; closed accounts are anonymised after the period required by financial record-keeping rules in
4
eligible regions. Access to this platform and the data practices described here depend on your local law and whether your region permits online gaming. If local law prohibits participation, do not register or deposit. You can request a copy of the personal data we hold, ask
5
us to correct errors, or request deletion by contacting support with your registered mobile number. We will respond within a reasonable timeframe and apply changes across all systems where your data is stored.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy policy questions from Bangladesh players

We collect your name, mobile number, date of birth and payment identifiers for bKash, Nagad or Rocket to verify your identity and process deposits and withdrawals. We also log device type, IP address and session timestamps for security monitoring.

No. Payment authentication happens on the wallet provider's platform. We receive only a tokenised transaction reference and confirmation status. Your wallet PIN, password or biometric data never reaches our servers or database.

Active records remain accessible while your account is open. After closure we anonymise personal identifiers once the retention period required by financial record-keeping rules in eligible regions has passed. Transaction logs are kept as required by payment-processor agreements.

Yes. Log in and visit the privacy section under account settings, then select the download option. You will receive a file containing your registration details, transaction history, session logs and communication records within one business day.

We share data only with payment processors to clear bKash, Nagad and Rocket transactions, with game studios to load your session balance, and with our security vendor to monitor for fraud. We do not sell your information to marketing companies or data brokers.

Visit account settings and submit a deletion request, or contact support with your registered mobile number. We will close your account and anonymise personal identifiers after the retention period required by financial reconciliation rules in eligible regions.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoB66 Banking

How we handle your account information

How we protect and manage your information

How to reach us about privacy questions

Privacy policy questions from Bangladesh players

01 What personal information does b66 collect when I open an account?

02 Does b66 store my bKash, Nagad or Rocket PIN or password?

03 How long does b66 keep my account data after I close my account?

04 Can I download a copy of the data b66 holds about me?

05 Does b66 share my information with third parties?

06 How do I request deletion of my account and personal data?

Privacy Policy

Related pages

Related pages